©️ Orderer respects the intellectual property rights of others and expects every user of the Platform to do the same. This Policy explains how we handle intellectual property, and how rights holders can report infringement.
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This Intellectual Property Policy supplements and forms part of Orderer's Terms and Conditions and Acceptable Use Policy. It applies to all products, services, property listings, images, descriptions, brand names, and other content uploaded to the Orderer Platform.
The Orderer name, logo, platform design, software, and all associated branding are the property of AfricGEM International Company Limited and its licensors. You may not copy, reproduce, modify, or use Orderer's trademarks, logos, or platform design without our prior written consent.
By listing a product, service, or property on Orderer, you confirm that:
The following are strictly prohibited on Orderer:
If you are a rights holder and believe a listing or piece of content on Orderer infringes your intellectual property, submit a report to our Legal team with the following information:
Your intellectual property infringement notice should include:
Send your notice to legal@ordererweb.com with the subject line "IP Infringement Notice." Incomplete notices may delay review.
ℹ️ Orderer reviews valid infringement notices promptly and may remove or disable access to reported content while an investigation is ongoing.
If your listing or content was removed following an infringement report and you believe this was done in error, you may submit a counter-notice to legal@ordererweb.com including:
Orderer reviews all counter-notices and reserves the right to make a final determination on whether content is reinstated.
Orderer will terminate the accounts of users who are found to be repeat infringers of third-party intellectual property rights, in accordance with our Acceptable Use Policy enforcement provisions.
⚠ Submitting a knowingly false or bad-faith intellectual property complaint may result in liability for damages and action against your Orderer account.
Sellers may reference a genuine, authentic brand name solely to accurately describe an authentic product they are lawfully entitled to sell (for example, "genuine Samsung earphones, imported and unopened"). Using a brand name to imply a false affiliation, sponsorship, or endorsement by that brand is not permitted.
Orderer is a marketplace platform and does not manufacture, inspect, or independently verify every item listed by third-party sellers. While we act on valid infringement reports, rights holders remain responsible for monitoring use of their intellectual property and submitting reports where necessary.
Orderer may update this Intellectual Property Policy from time to time to reflect changes in law or Platform operations. Updated versions will be published on the Platform with the effective date. Continued use of the Platform after such updates constitutes acceptance of the revised Policy.
Intellectual property notices and questions: legal@ordererweb.com
